If the vehicle's battery is dead or the electrical equipment is faulty and you cannot open the liftgate, follow the steps below to unlock the liftgate.
1. Using a flathead screwdriver, remove the plug located on the liftgate inner trim panel.
2. Move the lever to the right to unlock the liftgate.
After unlocking the liftgate using the emergency method described above, have your vehicle checked by an Authorized Mazda Dealer immediately.